Terms & Conditions
Welcome to BrewLand Coffees. These Terms & Conditions outline the rules, responsibilities, and guidelines for using our website, purchasing our products, and interacting with our services. By accessing or shopping from BrewLand, you agree to comply with the terms stated below.
Use of Website
By accessing this website, you confirm that:
– You are at least 18 years old, or using the site under adult supervision.
– You will not misuse the website for fraudulent, harmful, or unlawful activities.
– All information provided during checkout or account creation is accurate and complete.
We reserve the right to refuse service, cancel orders, or block access if misuse is detected.
Product Information & Availability
BrewLand specialises in premium coffee beans, artisanal blends, brewing equipment, and accessories.
While we make every effort to ensure accuracy:
– Product images may vary slightly due to lighting, roasting variations, or packaging updates.
– All products are subject to availability.
– Prices may change without prior notice based on market fluctuations, import changes, or bean sourcing updates.
If an item becomes unavailable after your order, we will notify you immediately and provide alternatives or a full refund.
Pricing & Payments
– All prices are listed in PKR (Pakistani Rupees) unless stated otherwise.
– Payments must be completed at checkout through our secure payment partners.
– We do not store your card or banking information.
– BrewLand reserves the right to correct pricing errors discovered after an order is placed.
Orders & Delivery
Once an order is placed:
– You will receive an order confirmation via SMS or email.
– Delivery times may vary based on location, weather, or courier constraints.
– BrewLand is not responsible for delays caused by courier companies or unforeseen circumstances.
Customers must provide the correct shipping address. Incorrect addresses may result in delays or additional delivery fees.
Returns, Refunds & Exchanges
Due to the nature of coffee beans and food-grade items, we do not accept returns on coffee products once opened.
We allow:
– Exchanges for defective brewing equipment
– Refunds for damaged, incorrect, or missing items (reported within 48 hours of delivery)
All refund/return decisions are subject to review and supporting evidence (photos, video unboxing if required).
Intellectual Property
All content on this website—including logos, product descriptions, images, graphics, barista tools descriptions, packaging elements, and curated coffee knowledge—is the intellectual property of BrewLand Coffees.
You may not:
– Copy or reproduce content
– Use images or text for commercial purposes
– Distribute or modify content without written permission
Any unauthorized use may result in legal action.
User Accounts
If you create an account on our website, you are responsible for:
– Maintaining confidentiality of your login details
– Preventing unauthorized access
– Ensuring that all personal information is accurate
BrewLand reserves the right to suspend or delete accounts that violate our terms.
Third-Party Services
Our website may integrate:
– Payment gateways
– Shipping/courier platforms
– Analytics tools
These third-party partners have their own policies. BrewLand is not responsible for their content, actions, or service disruptions.
Limitation of Liability
BrewLand Coffees shall not be held liable for:
– Delays in delivery caused by couriers
– Allergic reactions or sensitivities to coffee or equipment materials
– Misuse of brewing equipment
– Losses resulting from website downtime or errors
Our maximum liability is limited to the amount paid for the product in question.
Changes to Terms
We may update these Terms & Conditions at any time. Updated versions will be posted on this page with a revised date.
Contact Information
For inquiries, clarifications, or concerns, reach us at:
Lahore, Pakistan
+92 322 5944185